Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos ~ Reviews, Room Choices & Prices 2025

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About the Resort

Boulevard El Cid Unidad 15, Puerto Morelos, Mexico, 77580

Hotel Marina El Cid Spa & Beach Resort is a family all-inclusive resort located in Puerto Morelos, renowned for its breathtaking backdrop across the Second Largest Coral Reef in the World. The resort combines traditional Mexican hospitality with luxurious amenities, providing a stunning setting for guests to unwind. Its lavish facilities include a modern spa, an extensive wine cellar, and a private marina capable of accommodating up to 120 yachts.

Location

Conveniently situated only 30 km from Cancun International Airport, the resort provides easy access to local attractions such as the reefs of Puerto Morelos National Park and the Mayan ruins of Tulum. Guests can also explore the charming nearby fishing village, offering additional cultural and recreational options.

Rooms

The resort offers a variety of spacious rooms and suites, each featuring air conditioning, private balconies, and stunning views of the ocean, pool, or gardens. Notable room types include luxurious suites equipped with a private Jacuzzi and a kitchenette, as well as family-friendly options with adjacent rooms for larger groups.

Eat & Drink

Guests can indulge in over 26 dining options at the resort's five restaurants, which offer cuisines ranging from traditional Mexican to Mediterranean fusion. La Marina restaurant is particularly celebrated for its fresh seafood with stunning marina views, while La Alhambra features an international buffet with live music.

Leisure & Business

The resort boasts an impressive 22,000-square-foot pool, alongside a modern fitness center and wellness facilities, including El Cocay Spa. Guests can participate in various recreational activities, such as sportfishing, snorkeling charters, and yoga classes, ensuring ample opportunities for both relaxation and adventure.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Family Suite

Max:

4 persons

53 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Luxury Suite

Max:

4 persons

53 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Junior Suite

Max:

4 persons

53 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Puerto Morelos 2.0 km

Airports

Cancun (CUN) 28.4 km

Aeropuerto de Playa del Carmen (PCM) 38.0 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Exceptional Service!

“The service from the staff was outstanding, ensuring all our needs were met with attentiveness and professionalism.” view full review

Delicious Dining!

“The meals were always well-prepared and flavorful, making each dining experience a delightful occasion.” view full review

Relaxing Pools

“The pools were immaculately clean and never overcrowded, providing a peaceful environment to unwind and enjoy.” view full review

Spotless Rooms!

“Our room was consistently clean and well-maintained, enhancing our comfort throughout our stay.” view full review

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Currency exchange
Key card access

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Fishing

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Entertainment
Spa & wellness centre
Sauna
Jacuzzi
Massage

Room features

Paid Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Boulevard El Cid Unidad 15, Puerto Morelos, Mexico, 77580

Map view

Boulevard El Cid Unidad 15, Puerto Morelos, Mexico, 77580

City landmarks

Beach

National Reef Park of Puerto Morelos

2.1 km

Park

Dr. Alfredo Barrera Marin Botanical Garden

1.3 km

Puerto Morelos

Faro Inclinado

2.1 km

Puerto Morelos Lighthouse

2.0 km

Ruta de los Cenotes

Cenote La Noria

2.1 km

Av. Javier Rojo Gomez Lote 3

Catholic Church

2.4 km

Av Rojo Gómez s/n

Artisans Market

1.8 km

morales

Puerto Morales Botanical Gardens

2.1 km

Puerto Morelos

Day & Night Beach Club

2.4 km

San Jose Catholic Parish

2.0 km

Sanctuary of Hope

2.0 km

Puerto Morelos Town Square

2.0 km

Letters of Puerto Morelos

2.0 km

Av Jose Maria Morelos y Melgar

welovepuertomorelostours

2.1 km

Puerto Morelos Reef

2.1 km

Lighthouse

Leaning Lighthouse

2.1 km

Puerto Morelos

club de playa

2.2 km

Diveshop Diverspoint

2.1 km

La Ventana al Mar

2.1 km

Beach

Club de playa Villas La Playa

2.2 km

Store

Playa Publica puerto morelos

2.4 km

Ojo de Agua Beach

2.4 km

Beach

Playa

2.4 km

Park

Arrecife De Coral

2.4 km

Gallery

Galeria Arte Zissimo arte contemporano

3.1 km

Public Building

Palacio Municipal de Puerto Morelos

2.5 km

nuestra senora de Guadalupe

2.5 km

Church

Parroquia San Jose Obrero

2.7 km

Carretera Tulum-Cancún

Santuario de la Esperanza

4.0 km

Nearby

Park

Dr. Alfredo Barrera Marin Botanical Garden

0 m

Restaurants

Al Chimichurri

870 m

Restaurant

Reviews and Ratings

Feedback from previous guests about their experience. <br />

70%

liked the resort and would come back

7.0/10

Very good

Rooms

6.6

Location

6.9

Service

7.3

Dining

7.2

4/5 based on 9097 reviews

#17 of 44 hotels in Puerto Morelos based on Tripadvisor

Charlotte

United Kingdom, January 2025

5.0/10

The hotel has a beautiful property and unique experiences, but my stay was marred by issues with cleanliness and service. While the Temazcal ceremony was remarkable and the location felt safe and charming, the setbacks and dining quality left much to be desired. Additionally, unexpected charges for Wi-Fi and unreliable transportation marred the experience significantly.

Rooms

5.0

The room I stayed in was not up to par, as I encountered a mouse. Although the property is visually appealing, I didn't feel comfortable.

Service

5.0

The service was lacking; I had multiple communication issues and delays that affected my stay negatively. I was left to walk in the rain after they failed to provide transportation as promised.

Location

8.0

The location is lovely, situated close to a quaint village and the beach, which I appreciated. There were beautiful mangroves around, adding to the charm.

Dining

5.0

Unfortunately, the food did not meet my expectations; it lacked flavor and variety, which was disappointing.

Facilities

6.0

The facilities were alright, with a pleasant atmosphere, but maintenance could definitely be improved.

Cameron

United Kingdom, January 2025

7.6/10

Our stay was a mix of highs and lows. The resort is beautifully maintained with great pools, but we faced issues with our room's air conditioning and maintenance. Dining options varied, with several restaurants not open every night, which limited our choices. The staff was helpful, but we had a frustrating experience during the owner's update presentation.

Rooms

6.0

The room was visually appealing but fell short on practicality, with poor air conditioning and some maintenance issues, including water leakage during rain.

Service

7.0

Service was generally good, especially in the restaurants, though the sales presentation was overly aggressive and unpleasant.

Location

8.0

The resort is set in a gorgeous location, but the beach had some issues with seaweed and rocks that detracted from the experience.

Dining

8.0

The dining experience was enjoyable overall, particularly at the Italian restaurant, though not every eatery was available during our stay.

Facilities

9.0

The facilities, especially the pools, were well-maintained and a highlight of our stay.

Alan

United States, January 2025

7.4/10

My family and I had a mix of experiences during our stay. On one hand, the staff was lovely and took good care of us, making us feel welcome. However, service could be slow, especially with room service and dining options. The rooms were spacious but showed some wear, and while the pools were nice, the beach area could use better maintenance.

Rooms

7.0

The rooms were a good size but a bit outdated and showed signs of wear.

Service

9.0

The staff was exceptional and very friendly, taking care of us from the moment we arrived.

Location

6.0

The resort's location was beautiful, but the beach had some rocks and was hard to access the local town.

Dining

7.0

Dining provided a decent variety, but there were times orders were mixed up or incomplete.

Facilities

8.0

The facilities were nice, especially the pools, which were clean and well-maintained.

Jeff

United States, January 2025

8.6/10

Our stay at Marina El Cid was truly wonderful! The staff's dedication and warmth made our experience feel personal and special. We loved the beautiful landscaping and the various snorkeling opportunities, although the rocky beach was a bit challenging at times. The food was excellent, but we did notice some limited options for certain meals. Overall, the value for what we experienced was fantastic.

Rooms

9.0

Our room was always spotless, fresh, and offered a lovely sea view, even if slightly obstructed. It was great that we could have our friends stay next to us for some privacy.

Service

10.0

The service was off the charts fantastic! Aldrin, Rosa, and Nora were just a few of the attentive staff who made sure we felt welcomed and taken care of throughout our stay.

Location

8.0

The resort’s location is beautiful, surrounded by lovely flowers and well-maintained grounds. However, the beach area does have some rocks, so water shoes are a must.

Dining

7.0

Dining was great with delicious options, especially at breakfast. However, more variety would have been appreciated.

Facilities

9.0

The facilities were well-kept, adding to the relaxing atmosphere of the resort. The pool area was enjoyable and clean.

John

United States, November 2024

7.0/10

Our trip to El Cid Marina was quite different from what we expected. The grounds were beautiful and the food was excellent. However, the rooms on the Marina side were a bit outdated, and the atmosphere was very quiet, which might not suit younger travelers looking for nightlife. The Platinum Club had its perks, but we faced some hiccups during our stay that affected our experience.

Rooms

7.0

The rooms were clean, but a little outdated on the Marina side, showing some wear and tear. The Platinum Club access gave us added benefits that we enjoyed.

Service

6.0

Service varied; while our butler Aldrin was outstanding, there were issues with communication and follow-up from the front desk and tour staff.

Location

7.0

The location was nice, with beautiful grounds and flower beds, but it felt somewhat isolated from livelier areas.

Dining

8.0

Dining was a highlight, offering a wide variety of tasty options, particularly at the restaurants we visited.

Facilities

7.0

Facilities were good, though the adults-only pool was very quiet. The Marina side pool had a bit more life, but still not what we expected.

Mark

United States, November 2024

8.0/10

I had a wonderful time at El Cid! The resort was very family-friendly, and the staff truly went above and beyond to make our stay enjoyable. While we had some mixed experiences with the dining options, the beach and pool areas were lovely. However, it wasn't the best fit for younger couples looking for a lively atmosphere, as it felt quite subdued in the evenings.

Rooms

7.0

We stayed on the Marina side, and while our room was clean, it felt a bit outdated. I would recommend checking out the Ventus side for a more modern vibe.

Service

10.0

The staff were all friendly and attentive, always checking in to see if we needed anything. Our butler Aldrin was amazing and really made our stay special.

Location

8.0

The resort is a bit further from Puerto Morales, which made it challenging to explore the local town without a cab, but the beach was beautiful and the grounds were well-kept.

Dining

6.0

Dining was hit or miss for us. While the seafood at the Marina restaurant was top-notch, the buffet offerings were decent but could use more variety.

Facilities

8.0

The pool areas were nice but could get crowded at times. The beachfront was well-maintained, and we appreciated the efforts to keep it clean despite the sargassum problem.

Oscar

United Kingdom, November 2024

8.2/10

I had a wonderful week at this resort, enjoying the beautiful oceanfront view from my upgraded room. Although I was thrilled with the food quality, I found the dinner reservation system a bit frustrating. The beach had a rocky entrance, which made swimming difficult, but the pools were great for relaxing. Overall, the value for the price was excellent, especially considering the premium liquors included.

Rooms

8.0

The room was clean and offered a beautiful ocean view, though the beds were a bit worn.

Service

9.0

The service was efficient and the staff was always friendly and helpful.

Location

7.0

The location had its perks with lovely views, but the beach had rocky areas which made swimming tricky.

Dining

8.0

Dining was quite good, but the limited reservation system for restaurants was a bit of a hassle.

Facilities

9.0

The pool area was well-maintained and provided a nice alternative to the beach.

Gilbert

United States, October 2024

7.8/10

We had a fantastic time at the resort, enjoying spacious and clean rooms along with a great selection of dining options. The beach area, while beautiful, had some rocky spots which made swimming a bit challenging, but the attentive staff made up for it. Service was prompt, especially considering a couple of issues we faced with the rooms. Overall, the stay was enjoyable and affordable, but improvements could be made regarding the room condition and better communication upon arrival.

Rooms

7.0

The rooms were clean but showed some signs of wear, and the jacuzzi facilities had issues that required maintenance.

Service

8.0

Service was great, with staff handling our needs promptly, although there was a slight communication gap during check-in.

Location

7.0

The location had a lovely beach area with beautiful gardens, though the rocks in the water could be a downside.

Dining

9.0

Dining was a highlight with a large variety of delicious food options available each day.

Facilities

8.0

Facilities were nice, especially the pools, but maintenance could be improved.

Daniel

United Kingdom, September 2024

5.0/10

I had a really disappointing experience at this hotel. The location was terrible, and there were significant issues with the service, including room problems and poor communication about my relatives who couldn't join us. On the other hand, the facilities were nice, and the crew at the catamaran and dolphin show was amazing. Overall, I can't recommend this place based on my experience.

Rooms

5.0

The room had air conditioning issues that made our stay uncomfortable, and the cleanliness left much to be desired.

Service

5.0

The service was seriously lacking. I ordered water at 10:48 PM, and by morning, it still hadn't arrived. Plus, the staff didn't seem to care about my situation with my relatives.

Location

5.0

The location wasn’t great, making it hard to enjoy my vacation due to the surrounding area and additional issues with immigration.

Dining

Facilities

6.0

The facilities were decent, though they couldn't make up for the overall negative experience.

Mason

United Kingdom, August 2024

8.4/10

I had a great time at Marina El Cid! The staff were genuinely helpful, and the accommodations were nice, especially being close to the beach and pool. However, the beach could be improved since there was quite a bit of seaweed and rough spots in the water. Overall, it was a fantastic family getaway, though a little attention to the beach would make it perfect.

Rooms

9.0

We upgraded to a room in building 17, which had morning views of the pool and ocean. It was spacious and allowed our friends to stay nearby for a bit of privacy.

Service

10.0

The staff were beyond amazing, really attentive to our needs and always checking in on us.

Location

7.0

The location was nice, with a short walk to see the dolphins at the nearby marina. However, getting into the local town was a bit challenging.

Dining

8.0

The food options were decent, and I felt reassured knowing that they were aware of food allergies. We didn't have any standout meals, but we were satisfied overall.

Facilities

8.0

Facilities were well-maintained, and the kids club was a highlight for my boys who enjoyed their time there.